Position: Customer Success Specialist (CSS), Must be proficient in Mandarin and English Speaking , Writing and Reading skills
📍 Location: Georgetown, Penang (Onsite)
🕒 Working Hours: Monday to Sunday, 12:00 am – 11:00 am
(5 days per week, 8 working hours + 1 hour break)
💻 Job Type: Full-time (Rotational Shift)
💰 Salary: RM 3,000++ (Extra Allowances will be provided)
Overview:
The CSS is the main point of contact for customers using our client's food ordering app.
They handle customer inquiries, concerns, and provide information through inbound and
outbound phone calls.
Qualifications:
● Education: Bachelor's Degree, Diploma, or equivalent in any field.
● Work Experience: At least 6 months in customer support; call center experience
is advantageous but not mandatory. Fresh graduates can apply.
● Language: B2 level proficiency in English.
● Interpersonal Skills: Customer service-oriented, active listening, and ability to
handle inquiries professionally.
Technical Skills:
● Typing speed of at least 40wpm with 90% accuracy.
● Computer literate with proficiency in Microsoft Windows and Office.
Responsibilities:
● Assist customers in placing online orders.
● Provide support through phone calls.
● Process payments securely.
● Proactively support customers and maintain brand reputation.
● Identify and escalate priority issues.
● Collaborate with the team to improve customer support.
● Maintain and improve service quality
..., environmental benefits, and safer workplaces. Clean air is a cornerstone of sustainable production. Job Summary: The Sales Engineer is responsible for sale and support of company product, developing strong business relationships, and networking with clients,...
...modeling core values Ensure excellence in customer service and guest experience Ongoing... ...sales and profit growth Perform off-shift managerial tasks such as team training,... ...right candidate ~45 - 50 hours a week Day/Night Shift - Open Availability ~ Significant...
...access my calendar and select a time that works best for you. #LI-JB2 Practice... ...Education ~ Doctorate-Medicine Experience ~2-5 years Supervisor Experience... ...help you manage your physical, emotional, social and financial well-being. ~ Comprehensive...
...Description****Sign on bonus for the following Level Technicians - Valid from October 2024 - October 2025**+ Level 2 and Level 3 Rope Access Technicians or Composite Repair Technicians (less than 3-years field experience) $2,250+ Wind Turbine Composite Repair...
Job Title: California Tax PreparerDepartment/Business Unit: Managed OperationsReports to: Office SupervisorStatus: SeasonalFLSA Status: Non-ExemptJob SummaryThe Tax Preparer role involves preparing accurate tax returns for individuals and small businesses,...